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Customer Support

[Ecommerce Order Support]

AI-Powered Customer Support That Handles Orders Automatically

"Where's my order?" is the #1 customer support question. Our AI assistant answers it instantly—along with return status, shipping info, and product recommendations—without human intervention.

Reduce support tickets by 70% while improving customer satisfaction with instant, accurate responses.

"Where's my order?" is the #1 customer support question. Our AI assistant answers it instantly—along with return status, shipping info, and product recommendations—without human intervention.

Reduce support tickets by 70% while improving customer satisfaction with instant, accurate responses.

How It Works

How It Works

01

Customer Query Received

Customers can reach out through any channel:

  • Website chat widget

  • Email

  • WhatsApp

  • Facebook Messenger

  • Instagram DMs

01

Customer Query Received

Customers can reach out through any channel:

  • Website chat widget

  • Email

  • WhatsApp

  • Facebook Messenger

  • Instagram DMs

02

Order Data Retrieved

AI instantly fetches relevant information:

  • Order status and tracking

  • Shipping carrier and ETA

  • Product details

  • Payment status

  • Previous interactions

02

Order Data Retrieved

AI instantly fetches relevant information:

  • Order status and tracking

  • Shipping carrier and ETA

  • Product details

  • Payment status

  • Previous interactions

Returns & Exchanges Handled

Common support tasks automated:

  • Return label generation

  • Exchange processing

  • Refund status updates

  • Policy explanations

Returns & Exchanges Handled

Common support tasks automated:

  • Return label generation

  • Exchange processing

  • Refund status updates

  • Policy explanations

Instant, Accurate Responses

Customers get immediate help with:

  • Real-time order tracking

  • Shipping delay explanations

  • Product recommendations

  • Issue resolution

24/7 support that never sleeps and never makes customers wait.

Instant, Accurate Responses

Customers get immediate help with:

  • Real-time order tracking

  • Shipping delay explanations

  • Product recommendations

  • Issue resolution

24/7 support that never sleeps and never makes customers wait.

Tools Used

Tools Used

Shopify/WooCommerce API

n8n

OpenAI

Shopify/WooCommerce API

n8n

OpenAI

Ready to Automate Customer Support?

Reduce support load while improving customer satisfaction with AI-powered assistance.

Ready to Automate Customer Support?

Reduce support load while improving customer satisfaction with AI-powered assistance.